Although we had a great season, 2022 was not void of its challenges. Like many other service industries, our industry continued to experience workforce shortages. We struggled to maintain a full workforce for most of the season, and many of our team members worked an abundance of hours to ensure proper service levels for our guests. Finding the perfect team and trying to ensure those that were committed and loyal didn’t burn out was a monumental task. However, your patience, understanding and kindness meant so much and gave us the fuel we needed to keep going in moments where many of us wanted to give up. We received so many great reviews this season. The Beach View team appreciates the encouragement that we received from many of you. We appreciate how you appreciate us. Thank you for being so understanding.
Many of you may have noticed a kid or two on the property. In unprecedented times we must be unique, understanding and accommodating towards our workforce so we can in turn continue to provide the level of service we, and our guests, expect and deserve. Staffing was already a challenge and we had to be flexible to keep the team we had. Even through impromptu “bring your child to work days” throughout the season, many of you supported us in a positive way. Our goal is to always provide a stay that is memorable, enjoyable and relaxing. It seems that we delivered as expected even when the unexpected arose.
Beach View remained in the top 10 on TripAdvisor the entire season! We are humbled by your great reviews, your loyalty, and your willingness to share your experiences with others. Our entire team works hard to show you guests how much they are valued and appreciated. When guests reciprocate it is a win-win!
Demolition of the lobby and breakfast area has begun! We are renovating our public space to make it even more of a great gathering spot for you to enjoy breakfast, reading, games, or mingling next year! It will be brighter and it may even allow us to return to self-serve breakfast which many of you have been asking for. We do listen and now we are delivering. Stay tuned! Book early so you can enjoy the updates with us.
Several of you came to visit multiple times this season. Others stopped in for your yearly visit. While others we welcomed for the first time. Whether you were on a family vacation, celebrating an anniversary or birthday, having or attending a wedding on the beach or at one of our local venues, celebrating a bachelor’s or bachelorette weekend, participating in a mother/daughter, father/son, girl’s trip, bros trip, quiet time away, a romantic weekend, a work trip or conference, you showed up and we are grateful! We’re honored to be a part of the memories you make! From our family to yours…THANK YOU for an amazing season! We could not have done it without you.
See you next year!
Jason Mathis and Your Beach View Crew